Privacy Policy
App Name: Phoenix Health and Wellness Trainers Wellness App
Effective Date: 10 April 2026
1. Introduction
Phoenix Health and Wellness Trainers Wellness App (“we,” “our,” or “us”) is committed to
protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you use our mobile application.
By using the app, you agree to the collection and use of information in accordance with this
policy.
2. Information We Collect
a) Personal Information
We may collect:
• Full name
• Email address
• Phone number
• Profile information (age, gender, fitness goals)
b) Fitness & Activity Data
• Daily fitness challenges logged by users
• Participation in activities such as marathons, gym days, and events
• Workout history and progress tracking
c) Counseling Information
• Information shared with assigned counsellors
• Wellness and lifestyle-related data voluntarily provided by users
d) Device & Usage Data
• Device type and operating system
• App usage behavior
• IP address and general location data (if enabled)
3. How We Use Your Information
We use your information to:
• Provide, operate, and improve the app
• Announce and recommend fitness activities (e.g., marathons, gym days)
• Track and monitor your fitness progress
• Connect you with assigned counsellors for support
• Personalize your user experience
• Communicate updates, notifications, and important information
4. Sharing of Information
We do not sell your personal information. We may share your information with:
• Counsellors assigned to you within the app
• Service providers who help operate the app
• Legal authorities when required by law
5. Data Security
We implement appropriate security measures to protect your personal information from
unauthorized access, disclosure, or loss. However, no system is completely secure, and we
cannot guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to provide our services and fulfill the
purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
You have the right to:
• Access your personal data
• Update or correct your information
• Request deletion of your data
• Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. Third-Party Services
The app may contain links or integrations with third-party services. We are not responsible for
the privacy practices of those services.
9. Children’s Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal
information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app
with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Phoenix Health and Wellness Trainers
Email: flamexempire@gmail.com
Phone: +267 71738431
By using Phoenix Health and Wellness Trainers Wellness App, you acknowledge that you have
read and understood this Privacy Policy.